Dawn Westall was born and raised in Massachussetts. She holds a Bachelor of Science Degree from the University of Massachussetts. She also is a graduate from the prestigious Walt Disney World College Program where she earned a Ducktorate Degree for the highest level of customer service training. She moved to NC in 1996. She worked in the hotel industry for many years as Director of Sales for Marriott products as well as a marketing specialist with Choice Hotels International. She enjoys the outdoors, watching her children's sporting events and participating in events with the Down syndrome association of Greater Charlotte.